The Covid-19 pandemic has pushed companies and consumers globally to see the efficiency of computerized systems. The future relies on the digitization of industries and, with it, newer solutions.
Salesforce Digital 360 For Industries is a platform to help industries transform and realize their digital goals. With an array of services like top-notch Customer Relationship Management (CRM) and industry app development, among many, this platform has it all.
Intending to bridge the gap between consumers and industries, this service is the digital renaissance the world needs.
Read on to learn more about the flexible technological solutions offered through this platform and their efficiency.
Digital Services Offered
With digital solutions to several industries, Salesforce Digital 360 For Industries introduced many prebuilt services such as their Marketing Cloud and trusted Consulting Partners.
Digital 360 For Industries Templates that offer prebuilt webpage and portal templates, efficient digitization is made much more manageable. Another service tailored for developers, the Digital 360 For Industries Developer Toolkit, has an array of practice sheets, app and code samples.
A few critical services that will help industries accelerate their digital presence include:
Customer 360
An integrated customer data platform- Customer 360- is the leading CRM service. It is a platform to digitally connect services such as sales, service, marketing, commerce, IT, and analytics.
It allows industries to tailor services that suit the modern consumer. With changing market trends and data, this platform helps organize, segregate and recognize consumer needs.
Along with this, the Customer 360 Guide allows consumers to connect with mentors, accelerate their careers and understand Salesforce products better.
Experience Cloud for Industries
With a convenient and quick-to-learn interface, Salesforce Experience Cloud is a platform for anyone to integrate their digital solutions.
With integration services such as the Experience Builder, Salesforce CMS, and Mobile Publisher, Salesforce Digital makes the transformation process quicker for all their consumers.
Experience Cloud for Industries enables companies to create user-friendly websites and apps efficiently with integrations of Salesforce’s many products.
Commerce Cloud for Industries
With an increasingly digital-centric world, payments are now cashless. Industries need to keep with the new modes of payments.
Non-card payment options such as IDEAL and SEPA are increasingly popular. Other platforms such as Apple Pay are also more thoughtful and convenient to use.
By merging geographies, online wallets and other payment platforms into websites, industries can create seamless and secure payment experiences.
Industries Covered
Industries are growing every day, and so is the scope of reaching out to their consumers. Each sector has its respective goals and platforms that need to be tailored to help accelerate competence.
Digital 360 has designed services that cater to the specific needs of all the industries they cover. A list of industries they service include:
Digital 360 For Customer Goods
Services such as the Picker App, Commerce Cloud Grocery Toolkit, Timeslot Manager App, and more effectively connect with and manage buyers via an online platform. This service allows timely pickups, arrangement of shopping carts, and making reservations for parking spaces too!
Digital 360 For Finance-Oriented Services
Customized toolkits and apps that help consumers navigate and transfer finances are essential for any industry.
The Experience and Commerce Cloud Apps and Toolkits that efficiently help industries merge payment gateways and web portals are landmark services.
An ideal example of the Experience Cloud Applications, the Policyholder App, allows consumers to access data and make insurance claims through secure online portals.
Digital 360 For Healthcare
Digital 360 Marketing Cloud services such as their prebuilt Patient Journey service persuade enrolled patients to remain healthy. It updates them with important information at the right time. This increases patient interaction, health statistics and motivation.
Digital 360 For Communications and Media
Commerce Cloud Toolkit for Salesforce Communications and Media Clouds helps companies launch mobile and internet services digitally for consumers.
Preferences of each consumer are subject to change at some point. Keeping track of consumer subscriptions and arranging various bundles through simplified rules are just two of its benefits.
Digital 360 For Public Sector
The Experience Cloud App for Licensing, Permitting and Inspections grants companies the ability to digitally manage and approve all legal licensing and permits. It allows companies and their users to keep track of processes cleanly and transparently.
Digital 360 For Emergency Response Management
The allocation and management of resources in time-bound and life-saving scenarios is a top priority for those in the industry.
The Experience Cloud App for Emergency Response Management allows emergency services to provide care to those in need with features such as contact tracing. This feature enables service providers to assess community infection rates.
Main Takeaways
With a need to switch to more creative operation-oriented solutions, Salesforce Digital 360 For Industries unites industries and their consumers effectively.
The reliable, secure, and fresh solutions provide tailored services to many other industries such as the hospitality and non-profit industries.
It’s time to realize the world’s digital potential.
SK is here for advisory, implementation, and support through these new enhancements and features and the regular Salesforce features.
Get in touch with us for any Salesforce requirements and we will be delivering it for you with top level quality.
To learn more about our Solutions and Services please visit https://www.sktechsolutions.co.uk/
#CRM #Digital Transformation # Quality #Customer Experience
