In this digital age, people look for access to different sources of data at a single point click from a single platform. Here is what Salesforce came up with a new innovative solution.
Salesforce, the global leader in CRM, announced Salesforce Hyperforce, a reimagination of the company’s platform architecture built to securely and reliably deliver the Salesforce Customer 360, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Industries and more, on major public clouds.
“Salesforce Hyperforce is a quantum leap forward in how Salesforce can accelerate global customers’ digital transformations and empower them to grow, fast and at scale, on a trusted platform.”
Hyperforce is a new foundation of the Customer 360 platform:
“Hyperforce is one of the most exciting new developments at Salesforce in the past 20 years. Salesforce re-architected the platform to run on the public cloud which is a major leap.
Whether a B2B company with thousands of customers or a B2C company with hundreds of millions of customers, Customer 360 connects all of the data, apps and devices to create a single source of truth across sales, service, marketing and commerce.
And with Einstein, the first comprehensive AI for CRM, every customer experience can be personalized with clicks. Einstein is doing over 80 billion predictions every single day, whether it’s personalizing an email or the products on an e-commerce website or powering a chatbot session.
Hyperforce — Facilitates to deploy Salesforce on Major Public Clouds:
For much of its existence, Salesforce was a cloud service on its own with its own cloud resources available for its customers, but as the company and cloud computing, in general, has evolved, Salesforce has moved some of its workloads to other clouds like AWS, Azure and Google. Now, it wants to allow customers to do the same.
The idea behind Hyperforce is to enable customers to take all of the data in what Salesforce calls Customer 360 — that’s the company’s detailed view of the customer across channels, Salesforce products and even other systems outside the Salesforce family — and be able to store that in whichever public cloud you want in whatever region you happen to operate. Salesforce can now offer both architectural and commercial elasticity to its customers.
Hyperforce Delivers:
- HYPERSCALABLE scale by leveraging the public Cloud’s flexibility to provide customers easy access to computing power. Hyperforce will allow resources to be deployed in the public cloud quickly. Moreover, customers can benefit from faster implementation time.
- HYPERSECURE, which gives users access to the appropriate level of customer data according to profiles. Furthermore, data is encrypted at rest and in transit, ensuring privacy and data security.
- HYPERCOMPLIANT capability allowing customers to store data in a particular location to support compliance with regulations specific to their company, industry, and region.
- HYPERCOMPATIBLE to allow every Salesforce app, customization, and integration, regardless of Cloud, to run on Hyperforce.
SK is here for advisory, implementation and supports through these new enhancements and features along with the regular Salesforce features.
Get in touch with us for any Salesforce requirements and we will be delivering it for you with top level quality.
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